Privacy Policy

The Identic Pty Ltd (Identic) is committed to protecting user privacy. Identic understands and appreciates that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any information that may be provided to Identic.

Email records

Identic will not add your name and address details to third-party mailing lists, nor will Identic disclose these details to third parties without your consent, unless required by law. E-mail messages may be monitored by Identic’s support staff for system troubleshooting and maintenance purposes.

Access to an Individual’s Personal Information

You can ask Identic, by sending a request to  Identic Pty Ltd, P.O. Box 5486, QLD 4053 whether Identic keeps personal information about you. You can also ask for a copy of the personal information that Identic keeps about you and request that Identic make changes to such information.

Note that before providing you with any personal information or making changes, we will ask you to provide evidence of your identity.

Retention of Information   

Your information including details of financial transactions (excluding credit card details not held by Identic) will be retained by Identic for five (5) years after the end of the financial year in which a transaction occurs.   

Security Statement

When you make a purchase through Identic’s website, your financial details are protected at all stages of the transaction by the use of SSL incorporating 128-bit encryption. In order to process your payment Identic needs to know your name, email address or phone number (for contact purposes) and if delivery is required, a delivery address.

Your credit card details are neither captured nor stored on Identic’s servers at any stage of the transaction. Your credit card details are processed directly by our payment gateway provider (PayPal) using secure connection. PayPal has its own security and privacy statement.

Contact Person for queries relating to Privacy and Security

If you have any queries about Identic’s privacy and security practices, please contact The Director, Identic Pty Ltd, P.O. Box 5486, QLD 4053.

© Copyright 2014. Identic Pty Ltd.